Total amount raised
$26 Millions
Latest funding date
12/01/2022
Location
Title
Chattermill has successfully raised significant funding over multiple rounds, attracting a diverse group of investors. The platform specializes in AI-powered feedback analytics, offering granular customer insights.
Keep reading to explore the intricacies of Chattermill's fundraising journey and the investors backing this innovative platform.
What Is Chattermill?
Chattermill, founded in 2015, specializes in AI-powered feedback analytics to help businesses gain granular customer insights. The company was established by Dmitry Isupov and Mikhail Dubov.
Based in London, Chattermill unifies customer feedback from various sources, analyzes it using AI, and surfaces actionable insights. Their platform includes features like automatic AI tagging and real-time alerts.
With a growing team, Chattermill continues to innovate in the field of customer feedback analytics, driving customer-led decisions for businesses worldwide.
How Much Funding Has Chattermill Raised?
- Series A Round
- Amount Raised: $8 million
- Date: February 2020
- Motivation Behind the Round: General scaling and development purposes
- Series B Round
- Amount Raised: $26 million
- Date: December 2022
- Lead Investors: Beringea
- Motivation Behind the Round: Expansion across Europe and the U.S., improving customer experience initiatives
Total Amount Raised: $34 million. Current Valuation: Not publicly disclosed.
Key Investors
- Beringea
- Details: Beringea is a venture capital firm that invests in high-growth companies. They have a strong presence in both the U.S. and the UK.
- Investment Focus Areas: Technology, healthcare, consumer products
- Notable Investments: InContext Solutions, Thread, Watchfinder
- Runa Capital
- Details: Runa Capital is a global venture capital firm that focuses on early-stage software and deep tech companies. They have a portfolio that spans across multiple continents.
- Investment Focus Areas: Software, deep tech, fintech
- Notable Investments: Nginx, MariaDB, Zopa
- DN Capital
- Details: DN Capital is a global early-stage venture firm that focuses on Seed, Series A, and select Series B investments. They have offices in London, Berlin, and Silicon Valley.
- Investment Focus Areas: Technology, software, digital media
- Notable Investments: Shazam, Auto1, Endeca
- Ventech
- Details: Ventech is a European venture capital firm that invests in early-stage technology companies. They have a strong focus on innovation and growth.
- Investment Focus Areas: Technology, digital media, life sciences
- Notable Investments: Withings, Vestiaire Collective, Ogury
- Btov
- Details: Btov is a European venture capital firm that focuses on digital and industrial technologies. They have a network of experienced entrepreneurs and investors.
- Investment Focus Areas: Digital technologies, industrial technologies, healthcare
- Notable Investments: Blacklane, Data Artisans, Raisin
What's Next for Chattermill?
Chattermill stands at the cusp of significant growth opportunities, particularly in expanding its footprint across Europe and the U.S. The integration of various digital channels to create a unified source of customer truth positions the company to capitalize on the increasing importance of customer experience management. With the market for such platforms being substantial, Chattermill's use of deep learning models to extract meaningful insights from unstructured customer feedback sets it apart from competitors like Qualtrics and Medallia.
Given the successful Series B round, future fundraising opportunities seem promising as the company continues to grow. The need for continuous improvement in AI models and scaling operations while maintaining quality will be critical challenges. However, Chattermill's strong competitive advantage through advanced AI and machine learning models, coupled with significant market opportunities, suggests a bright future ahead.
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