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Dan O'Connell is the CEO of Front, a customer communication platform unifying Support and Customer Success. With a background spanning AI, strategy, and revenue leadership, O'Connell brings deep expertise in scaling technology organizations to his role at Front.
Who is the CEO of Front?
Dan O'Connell is the CEO of Front, a customer communication platform focused on unifying Support and Customer Success. O'Connell brings extensive experience in AI, strategy, and go-to-market leadership to the role, having previously served in senior executive positions in the technology industry. His background spans enterprise software, artificial intelligence, and board-level leadership, positioning him to drive Front's next chapter of growth.
Work History
- Front: CEO, March 2024 - Present
- Dialpad: Independent Board Member, March 2024 - March 2025
- Dialpad: Chief AI & Strategy Officer + Board Member, February 2022 - March 2024
- Google: Account Coordinator - AdWords, September 2003 - May 2005
Education History
Dan O'Connell studied at the University of California, Berkeley, Haas School of Business, where he built the academic foundation that has informed his career across technology, strategy, and executive leadership.
When did Dan O'Connell join Front?
Dan O'Connell assumed the role of CEO at Front in March 2024, bringing his leadership experience in AI and enterprise technology to the company's mission of unifying Support and Customer Success.
