Total amount raised
$92 Millions
Latest funding date
2/1/2023
Location
Ushur has successfully raised significant capital through multiple funding rounds, with the latest being a Series C round. The company has attracted investments from notable firms, including Iron Pillar and Third Point Ventures.
Keep reading to delve into the details of Ushur's fundraising journey and discover the key investors supporting this innovative platform.
What Is Ushur?
Founded in 2014, Ushur is a cloud-based AI company headquartered in Santa Clara, California. The company was established by Henry Peter and Simha Sadasiva.
Ushur specializes in Customer Experience Automation, offering intelligent automation solutions that streamline service workflows and enhance customer interactions. Their platform includes tools like the Ushur Virtual Customer Assistant, SmartMail, and Flowbuilder.
With a team of 251-500 employees, Ushur continues to innovate in the field of AI-driven automation, providing scalable and compliant solutions for various industries.
How Much Funding Has Ushur Raised?
- Series A
- Amount Raised: $12M
- Date: October 2018
- Lead Investors: 8VC
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To develop and enhance their AI-powered Customer Experience Automation platform.
- Series A
- Amount Raised: Not publicly disclosed
- Date: April 2019
- Lead Investors: Not publicly disclosed
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To further expand their product offerings and market reach.
- Series B
- Amount Raised: $25M
- Date: November 2020
- Lead Investors: Third Point Ventures
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To scale operations and enhance AI capabilities.
- Series B
- Amount Raised: $5M
- Date: February 2021
- Lead Investors: Iron Pillar
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To support ongoing growth and product development.
- Series C
- Amount Raised: $50M
- Date: February 2023
- Lead Investors: Third Point Ventures, Iron Pillar
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To expand the experience automation portfolio, develop new AI innovations, and move into new regions and industry verticals.
Total amount raised: $92M. Current valuation: Not publicly disclosed.
Key Investors
- Iron Pillar
- Details: Iron Pillar is a venture capital firm that focuses on technology companies in the growth stage. They have a strong presence in the Indian and Southeast Asian markets.
- Investment Focus Areas: Technology, SaaS, Enterprise Software
- Notable Investments: FreshToHome, Uniphore, Servify
- Third Point Ventures
- Details: Third Point Ventures is the venture capital arm of Third Point LLC, a New York-based investment firm. They invest in technology companies that are creating new categories of enterprise customer engagement.
- Investment Focus Areas: Technology, Fintech, Healthcare
- Notable Investments: SentinelOne, Upstart, Carbon
- 8VC
- Details: 8VC is a venture capital firm based in San Francisco, known for investing in transformative technology companies. They focus on building and scaling companies that create long-term value.
- Investment Focus Areas: Technology, Software, Logistics
- Notable Investments: Palantir, Wish, Asana
- Aflac Ventures
- Details: Aflac Ventures is the corporate venture arm of Aflac Incorporated, a leading provider of supplemental insurance in the United States. They invest in companies that can enhance Aflac's core business.
- Investment Focus Areas: Insurance, Healthcare, Fintech
- Notable Investments: Not publicly disclosed
- Pentland Ventures
- Details: Pentland Ventures is the investment arm of Pentland Group, a global brand management company. They invest in innovative companies across various sectors.
- Investment Focus Areas: Consumer Goods, Technology, Retail
- Notable Investments: Not publicly disclosed
What's Next for Ushur?
Ushur stands at the cusp of significant growth opportunities, driven by the expansion of its experience automation portfolio and the development of new AI innovations. The company aims to enter new regions and industry verticals, leveraging its strong customer base, which includes over 50% of Fortune 500 companies. With a Net Revenue Retention of 164%, the potential for growth is substantial.
Future fundraising opportunities seem promising as Ushur continues to demonstrate rapid growth and innovation. The successful Series C round, which raised $50 million, sets a strong precedent for potential future funding rounds. However, the company may face challenges such as competition in the AI and automation space, regulatory hurdles, and the need to maintain high growth rates while ensuring data security and privacy.
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