Barry Cooper is the Chief Operating Officer at NICE, a leading organization in the health and care sector. With a wealth of experience in operational management, Barry plays a crucial role in driving the strategic initiatives and operational excellence at NICE. His leadership has been instrumental in enhancing the organization's efficiency and impact.
Who is the COO of NICE?
Barry Cooper, the Chief Operating Officer at NICE, brings a wealth of experience in operational management to the organization. Before joining NICE, Barry held several key positions in various sectors, where he honed his skills in strategic planning and operational efficiency.
His extensive background includes roles in both public and private sectors, contributing to his well-rounded expertise in managing large-scale operations. Barry's leadership at NICE is characterized by his commitment to enhancing organizational performance and driving impactful initiatives that align with the company's mission and goals.
Work History
Barry Cooper's extensive career history showcases his diverse experience across various roles and industries. Here is a detailed list of his previous positions:
- NICE Ltd - President, NICE CX Division (2022-10-01 to Present)
- NICE Ltd - President, Workforce & Customer Experience at NICE (2019-01-01 to 2022-10-01)
- NICE Ltd - Chief Operating Officer (2016-05-01 to 2018-12-01)
- NICE Ltd - Executive Vice President, NICE Global Services & Cloud (2013-07-01 to 2016-04-01)
- NICE Ltd - Vice President Business Operations, APAC (2011-03-01 to 2013-06-01)
- Tinka Consultancy & Investments - Owning Member (2008-04-01 to 2011-03-01)
- Comverse Technology, Inc. - Vice President Billing Delivery APAC (2006-08-01 to 2008-04-01)
- CSG International - Executive Director, Project Management Office, APAC (2003-05-01 to 2006-08-01)
- nbCooper Consulting - Independent Telecommunications Consultant (2000-08-01 to 2003-03-01)
- Accenture - Senior Manager (1994-03-01 to 2000-05-01)
- The Computing Practice - Designer/Programmer (1989-01-01 to 1991-01-01)
Education History
Barry Cooper's educational journey began at The University of Salford, where he pursued a Bachelor of Science degree in Mathematics and Computer Science. From January 1989 to January 1993, Barry immersed himself in a rigorous academic program that laid the foundation for his future career in operational management and strategic planning. His time at the university equipped him with critical analytical skills and a strong technical background, which have been instrumental in his professional achievements.
When did Barry Cooper join NICE?
Barry Cooper joined NICE Ltd in March 2011 as the Vice President of Business Operations for the APAC region. He became the Chief Operating Officer on May 1, 2016, a role he held until December 1, 2018. Over the years, Barry has taken on various leadership positions within the company, including Executive Vice President of NICE Global Services & Cloud and President of Workforce & Customer Experience. As of October 1, 2022, he serves as the President of the NICE CX Division. Barry's tenure at NICE spans over a decade, during which he has significantly contributed to the company's growth and operational excellence.