Brian Shepherd is the President and CEO of CSG, a leading provider of business support systems software and services. With over 20 years of experience in the cable and communications industries, Shepherd has held various executive roles, including at TeleTech and Amdocs. Under his leadership, CSG continues to innovate and expand its market presence globally.
Who is the CEO of CSG?
Brian Shepherd, the President and CEO of CSG, has a rich background in the cable and communications industries. Before joining CSG, he held executive roles at TeleTech, Amdocs, DST Innovis, and McKinsey & Company. Shepherd's tenure at CSG began as Executive Vice President and Group President, where he led the profit and loss organization for the global operations. He later became the President of Global Broadband, Cable, and Satellite Business. With a B.A. in Economics from Wabash College and an M.B.A. from Harvard Business School, Shepherd has over 20 years of experience driving strategic growth initiatives and building relationships with industry leaders.
Work History
Brian Shepherd's extensive work history includes a variety of leadership roles across several prominent companies. Here is a detailed list of his previous positions:
- CSG - President, CEO and Board Member (2021 to Present)
- CSG - EVP & Group President (2017 to 2021)
- CSG - EVP & President - Broadband, Cable & Satellite (2016 to 2017)
- UXP Systems - Member Board Of Directors (2011 to 2018)
- TeleTech - President - Customer Strategy & Technology Solutions (2013 to 2015)
- Amdocs - Group President (2010 to 2013)
- Amdocs - President - Amdocs Interactive (2008 to 2010)
- Amdocs - Division President - N. American Communications & Cable (2006 to 2008)
- Amdocs - Business Unit President - Broadband, Cable & Satellite (2005 to 2006)
- DST Innovis - Senior Vice President - Sales and Customer Operations (2002 to 2005)
- McKinsey & Company - Strategy Consulting Engagement Manager (1996 to 1999)
- Eli Lilly and Company - Manufacturing Lead (1990 to 1994)
Education History
Brian Shepherd's educational journey is marked by prestigious institutions and a focus on business and economics. He earned his Bachelor of Arts in Economics from Wabash College, where he developed a strong foundation in economic principles. Shepherd furthered his education at Harvard Business School, obtaining an MBA with a concentration in Business. This combination of rigorous academic training and practical business knowledge has equipped him with the skills necessary to lead and innovate in the cable and communications industries.
When did Brian Shepherd join CSG?
Brian Shepherd joined CSG in February 2016 as the Executive Vice President and President of Global Broadband, Cable, and Satellite Business. He later advanced to the role of Executive Vice President and Group President in July 2017. Shepherd became the President, CEO, and Board Member of CSG on January 1, 2021. As of now, he has been with CSG for over seven years, demonstrating a consistent trajectory of leadership and strategic growth within the company.