Jen Felch is the Chief Digital Officer and CIO at Dell, where she spearheads the company's digital transformation efforts. With a rich background in IT and engineering, she has held various leadership roles at Dell, significantly enhancing the order experience for businesses and driving innovation through the integration of digital technologies. Her leadership continues to shape Dell's strategic direction in the tech industry.
Who is the CIO of Dell?
Jen Felch's journey to becoming the Chief Digital Officer and CIO at Dell Technologies is marked by a series of impactful roles and achievements. Before her current position, she served as Senior Vice President in the Office of the CIO, where she led corporate supply chain, IT strategy, and business operations. Her career also includes significant contributions to improving the order experience for businesses and holding various global business architecture and supply chain roles.
Prior to joining Dell, Felch gained valuable experience in engineering and leadership positions at Boeing and Parametric Technology Corporation.
Work History
Jen Felch's extensive work history showcases her diverse experience across various industries and roles. Here is a detailed list of her previous positions:
- Dell - Chief Digital Officer & CIO (2019 to Present)
- Dell - Senior Vice President, IT Order Management and Finance (2016 to 2019)
- Dell - Vice President, IT Enterprise Services (2015 to 2016)
- Dell - Executive Director (2010 to 2015)
- Boeing - Sr. Director, HR Systems (2010)
- Boeing - Director, IT Operations (2009 to 2010)
- Dell - Sr. Manager, Global Operations (2003 to 2009)
- Reactivity - Managing Director (2000 to 2002)
- FirstLaunch, Inc. - Principal (1997 to 2000)
- Trilogy Software - Product Manager (1994 to 1995)
- PTC - Manager, Data Management Applications (PLM / PDM) (1990 to 1994)
Education History
Jen Felch's educational background is both extensive and impressive, reflecting her commitment to academic excellence and professional growth. She holds a Bachelor's and Master's degree in Mechanical Engineering from the Massachusetts Institute of Technology (MIT), showcasing her strong foundation in technical and engineering disciplines. Additionally, she earned a Master's degree in Computer Science from MIT, further enhancing her expertise in technology. Felch also completed an MS in Management from the MIT Sloan School of Management, equipping her with the strategic and managerial skills necessary for her leadership roles. This diverse educational portfolio has undoubtedly played a crucial role in her successful career trajectory.
When did Jen Felch join Dell?
Jen Felch joined Dell in April 2003 as a Senior Manager in Global Operations. Over the years, she has held various leadership roles within the company, including Executive Director, Vice President of IT Enterprise Services, and Senior Vice President of IT Order Management and Finance. She became the Chief Digital Officer and CIO of Dell in September 2019. As of now, Jen Felch has been with Dell for over 20 years, contributing significantly to the company's digital transformation and strategic direction.