Niki Hall is the Chief Marketing Officer at Five9, a leading provider of cloud contact center software. With over 20 years of experience in technology marketing, she has held significant roles at major tech companies including Cisco, Poly, and Contentsquare.
Who is the CMO of Five9?
With a robust background in technology marketing, Niki Hall brings over two decades of experience to her role as Chief Marketing Officer at Five9. Before joining Five9, she held significant positions at Contentsquare and Selligent Marketing Cloud, where she was instrumental in building brands and driving global growth. Her tenure at major tech companies like Cisco and Poly further underscores her expertise in delivering operational efficiencies and market differentiation.
Hall's strategic vision and leadership are pivotal in enhancing Five9's market presence and customer engagement.
Work History
- Five9: CMO: November 2023 - Present
- Contentsquare: Advisor: November 2023 - Present
- Contentsquare: Chief Marketing Officer: December 2020 - November 2023
- Forbes Communications Council: Official Member: August 2017 - Present
- Zammo.ai: CMO Advisor: November 2020 - November 2023
- Freelance: Marketing Advisor: June 2020 - December 2020
- CMO Council: Advisory Board Member: March 2017 - December 2020
- Selligent Marketing Cloud: CMO: April 2019 - June 2020
- Airspace Systems Inc.: Interim CMO: February 2019 - April 2019
- Radius Intelligence: Advisory Board Member: April 2016 - March 2019
- Five9: Vice President Marketing: August 2017 - November 2018
- Five9: Vice President Corporate Marketing: February 2017 - August 2017
- Polycom: Vice President Corporate Marketing: July 2013 - December 2016
- Polycom: Vice President Marketing, Influencer Relations: March 2012 - August 2013
- Cisco Systems: Head of Analyst Relations, Collaboration and Borderless Networks: September 2004 - March 2012
- Cisco Systems: Marketing Manager: March 2001 - October 2004
- Cisco Systems: Public Relations and Analyst Relations, Cisco Services: July 2003 - March 2004
- Cisco Systems: Marketing Communications Manager: March 2000 - September 2002
- JHA Marketing: Marketing Manager: November 1993 - March 2000
Education History
Niki Hall's educational journey is marked by a blend of leadership training and academic achievement. She participated in the Women's Executive Leadership Program at the University of California, Berkeley, in 2010, which equipped her with advanced leadership skills tailored for executive roles. Additionally, she holds a Bachelor's Degree in Communications and Marketing from California State University - East Bay, providing her with a solid foundation in strategic communication and marketing principles. This combination of practical leadership training and academic knowledge has been instrumental in shaping her successful career in technology marketing.
When did Niki Hall join Five9?
Joining Five9 initially as Vice President of Marketing in February 2017, Niki Hall has played a pivotal role in the company's marketing strategies. She was promoted to Vice President of Corporate Marketing later that year and continued to contribute significantly until November 2018. After a brief hiatus, Hall rejoined Five9 as Chief Marketing Officer on November 1, 2023. This marks her second tenure at the company, bringing her total time at Five9 to over three years. Her extensive experience and strategic vision have been instrumental in driving Five9's market presence and customer engagement.