Daniel Michaeli is the co-founder and CEO of Glia, a company specializing in Unified Interaction Management for financial services. Under his leadership, Glia has grown to serve over 500 financial institutions and has facilitated more than 10 billion successful interactions.
Who is the CEO of Glia?
Daniel Michaeli, the CEO and Co-Founder of Glia, has been a driving force behind the company's innovative approach to customer service in the financial sector. Since co-founding Glia in 2012, Michaeli has led the development of a Unified Interaction Management platform that integrates chat, voice, video, and AI to enhance customer experiences. His leadership has been pivotal in securing funding and achieving industry recognition, positioning Glia as a leader in digital customer service solutions.
Work History
Daniel Michaeli's work history includes a diverse range of roles across various industries. Here is a summary of his professional experience:
- Glia - CEO and Co-Founder (2012 to Present)
- CX Show: Conversations on Customer Experience - Host (2017 to Present)
- Accenture - Business Analyst (2011 to 2012)
- Terra Venture Partners - Analyst and Consultant (2009 to 2010)
- University of Pennsylvania Communication within the Curriculum - Certified Instructor of Oratory (2007 to 2009)
- Booz Allen Hamilton - Summer Analyst (2008)
Education History
Daniel Michaeli's educational background is both diverse and impressive. He earned a Bachelor of Arts degree from the University of Pennsylvania, where he majored in Economics, Engineering Entrepreneurship, and Film Studies. This multidisciplinary education provided him with a unique blend of analytical, entrepreneurial, and creative skills, which have undoubtedly contributed to his innovative approach in the business world.
When did Daniel Michaeli join Glia?
Daniel Michaeli co-founded Glia in January 2012 and has been serving as the CEO since its inception. With over a decade of leadership at Glia, Michaeli has been instrumental in driving the company's growth and innovation in the field of Unified Interaction Management for financial services.
His tenure at Glia spans more than 11 years, during which he has overseen the development and implementation of cutting-edge digital customer service solutions that integrate chat, voice, video, and AI to enhance customer experiences.