The leadership team at ServiceNow is the driving force behind the company's strategic direction. They make key decisions that align with the company's mission, ensuring every move supports their overarching goals. This team is dedicated to fostering a culture of innovation and growth, making sure that every employee feels empowered to contribute.
Bringing together expertise from various fields, the leadership team excels in driving operational excellence and collaboration. Their diverse backgrounds enable them to tackle challenges from multiple angles, ensuring that ServiceNow remains at the forefront of the industry. It's this blend of skills and perspectives that keeps the company agile and forward-thinking.
1) Michael Park
Michael Park, the Senior Vice President at ServiceNow, plays a pivotal role in shaping the company's product, solutions, and digital marketing strategies. His responsibilities include overseeing the development and execution of initiatives that drive growth and innovation.
Since joining ServiceNow, Park has made significant contributions by leading key marketing campaigns and product launches. His efforts have been instrumental in enhancing the company's market presence and customer engagement.
With a rich background that includes leadership roles at Microsoft, HP, and SAP, Park brings a wealth of experience in product management and marketing. He has a proven track record of driving strategic initiatives and fostering collaboration across teams. For more details on his career, visit ServiceNow CMO.
2) Gina Mastantuono
Gina Mastantuono serves as the Chief Financial Officer at ServiceNow, where she oversees the company's financial strategy and operations. Her expertise in financial management ensures that ServiceNow maintains its fiscal health and supports its growth initiatives.
With a career spanning several high-profile roles, Mastantuono has held leadership positions at Ingram Micro, Revlon, and IAC/InterActiveCorp. Her extensive experience in finance and accounting has equipped her with the skills to drive strategic financial planning and execution.
At ServiceNow, Mastantuono leads key financial projects that enhance operational efficiency and profitability. Her impact is evident in the company's robust financial performance and strategic investments. For more details on her career, visit ServiceNow CFO.
3) Bill McDermott
.png)
Bill McDermott, the Chairman and Chief Executive Officer at ServiceNow, is responsible for steering the company's strategic vision and ensuring its operational excellence. His leadership has been pivotal in driving innovation and growth, making significant contributions to ServiceNow's market presence.
With a distinguished career that includes leadership roles at SAP, Xerox, and Gartner, McDermott brings a wealth of experience in executive management and strategic planning. His specialized skills in driving business transformation and fostering collaboration have been instrumental in ServiceNow's success. For more details on his career, visit ServiceNow CEO.
McDermott oversees various teams and initiatives aimed at enhancing ServiceNow's product offerings and customer engagement. His involvement in key projects ensures that the company remains agile and competitive in the ever-evolving tech landscape.
4) John Ball
John Ball serves as the Senior Vice President and General Manager of the Customer and Industry Workflows Business Unit at ServiceNow. In this role, he is responsible for driving the development and execution of customer-centric solutions and industry-specific workflows, leveraging his extensive expertise in product management and business strategy.
With a rich professional background that includes leadership roles at Salesforce, KXEN, and Netonomy, Ball has a proven track record of driving innovation and growth. He oversees various teams and projects aimed at enhancing ServiceNow's product offerings and customer engagement, ensuring the company remains competitive in the tech landscape.
5) Chris Bedi
Chris Bedi serves as the Chief Customer Officer at ServiceNow, where he is responsible for driving customer success and ensuring that clients derive maximum value from the company's offerings. His role involves overseeing customer engagement strategies and leading initiatives that enhance customer satisfaction and loyalty.
With a career spanning various high-profile roles, including Chief Digital Information Officer at ServiceNow and CIO at JDSU, Bedi brings a wealth of experience in technology and customer relations. His notable achievements include leading digital transformation projects and serving on advisory boards for Menlo Ventures and Glilot Capital Partners.
6) Pat Casey
Pat Casey serves as the Chief Technology Officer and Executive Vice President of DevOps at ServiceNow. In this role, he is responsible for overseeing the company's technology strategy and DevOps initiatives, leveraging his extensive expertise in platform engineering and software development.
With a career spanning several high-profile roles at ServiceNow, including Senior Vice President of DevOps and Global Head of Engineering, Casey has made significant contributions to the company's technological advancements. His notable skills in engineering and product development have been instrumental in driving key projects and enhancing ServiceNow's platform capabilities.
7) Ben de Bont
Ben de Bont serves as the Senior Vice President and Chief Information Security Officer at ServiceNow, where he is responsible for overseeing the company's information security strategy and ensuring the protection of its digital assets. His main areas of expertise include cybersecurity, risk management, and cloud security.
With a career spanning several high-profile roles, de Bont has held leadership positions at IBM, HP Cloud Services, and MySpace. His notable achievements include leading security initiatives at IBM Cloud and serving as a Venture Advisor at YL Ventures, where he provided strategic guidance on cybersecurity investments.
8) Paige Young
Paige Young serves as the Chief Corporate Affairs Officer at ServiceNow, where she oversees the company's communications and corporate affairs strategies. Her areas of expertise include public relations, corporate communications, and marketing.
With a career spanning roles at Unity Technologies, Zendesk, and Adobe, Young has a proven track record of driving impactful communication initiatives. She has led various teams and projects, enhancing ServiceNow's market presence and stakeholder engagement.
9) Dave Wright
Dave Wright, the Chief Innovation Officer at ServiceNow, is responsible for driving the company's innovation strategy and fostering a culture of creativity. His key skills include business development, sales, and marketing, which he leverages to spearhead new initiatives and enhance ServiceNow's market presence.
With a rich background that includes leadership roles at Sonaca North America, Summit AeroGroup LLC, and Esterline Engineered Materials, Wright brings a wealth of experience to his role. His impact at ServiceNow is evident in the innovative projects and teams he oversees, ensuring the company remains at the forefront of technological advancements.
10) Jacqui Canney
Jacqui Canney serves as the Chief People Officer at ServiceNow, where she is responsible for overseeing the company's human resources strategy and ensuring a positive and productive workplace culture. Her role involves driving initiatives that enhance employee engagement, talent development, and organizational effectiveness.
With a distinguished career that includes leadership roles at WPP, Walmart, and Accenture, Canney brings a wealth of experience in human resources and people management. Her notable achievements include leading global HR strategies and fostering inclusive work environments, making significant contributions to ServiceNow's growth and employee satisfaction.
ServiceNow Org Chart
At the top of ServiceNow's organizational chart is Bill McDermott, the Chairman and Chief Executive Officer, who oversees the company's strategic vision and operational excellence. Reporting directly to him are key executives including Michael Park, the Senior Vice President, and Gina Mastantuono, the Chief Financial Officer, who drive product strategies and financial health respectively.
Supporting this leadership are John Ball, the Senior Vice President and General Manager of the Customer and Industry Workflows Business Unit, and Chris Bedi, the Chief Customer Officer, both of whom focus on customer-centric solutions and engagement. Additionally, Pat Casey, the Chief Technology Officer, and Ben de Bont, the Chief Information Security Officer, ensure technological advancements and cybersecurity align with the company's goals.
Further enhancing ServiceNow's mission are Paige Young, the Chief Corporate Affairs Officer, and Dave Wright, the Chief Innovation Officer, who manage communications and drive innovation. Jacqui Canney, the Chief People Officer, rounds out the team by fostering a positive workplace culture and talent development, ensuring all efforts are aligned with ServiceNow's values.