Total amount raised
$38 Millions
Latest funding date
08/01/2022
Location
Title
Mavenoid has successfully raised significant funding over multiple rounds, establishing itself as a key player in the AI-powered product support industry. The platform offers a suite of tools designed to enhance customer support through virtual assistants, dynamic help centers, and live support options.
Keep reading to explore the intricacies of Mavenoid's fundraising journey and the investors backing this innovative platform.
What Is Mavenoid?
Mavenoid, founded in 2017, is headquartered in Stockholm, Sweden. The company was established by Shahan Lilja and Gintautas Miliauskas. With a team of over 50 employees, Mavenoid specializes in AI-powered product support tools designed to enhance customer service experiences.
How Much Funding Has Mavenoid Raised?
- Series A Round
- Amount Raised: $8 million
- Date: March 4, 2020
- Lead Investors: Mosaic Ventures, Creandum, Point Nine Capital
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To invest in product development and fuel international expansion, including tripling the team size.
- Series B Round
- Amount Raised: $30 million
- Date: August 30, 2022
- Lead Investors: Smedvig Capital
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To enhance AI and product development and scale the technology globally.
Total Amount Raised: $38 million
Current Valuation: Not publicly disclosed
Key Investors
- Smedvig Capital
- Details: Smedvig Capital is a London-based venture capital firm that focuses on high-growth technology companies. They have a history of supporting businesses through various stages of growth.
- Investment Focus Areas: Technology, healthcare, consumer services
- Notable Investments: MyOptique Group, Captify, Quill
- Creandum
- Details: Creandum is a European venture capital firm that invests in innovative and fast-growing technology companies. They have a strong track record in supporting early-stage startups.
- Investment Focus Areas: Technology, fintech, consumer internet
- Notable Investments: Spotify, iZettle, Klarna
- Mosaic Ventures
- Details: Mosaic Ventures is a venture capital firm that invests in early-stage technology companies. They are known for their hands-on approach and deep industry expertise.
- Investment Focus Areas: Technology, software, marketplaces
- Notable Investments: Convoy, Clutter, Blockstream
- Point Nine Capital
- Details: Point Nine Capital is a Berlin-based venture capital firm that specializes in early-stage internet startups. They have a strong focus on SaaS and online marketplaces.
- Investment Focus Areas: SaaS, online marketplaces, fintech
- Notable Investments: Delivery Hero, Zendesk, Revolut
- NordicNinja
- Details: NordicNinja is a venture capital firm that invests in Nordic and Baltic technology startups. They aim to bridge the gap between the Nordic region and Japan.
- Investment Focus Areas: Technology, mobility, digital health
- Notable Investments: Bolt, Veriff, Spacemaker
What's Next for Mavenoid?
Mavenoid stands at the cusp of a significant opportunity, automating technical support and onboarding for hardware and consumer electronics companies. With its expansion into over 50 languages and integration with platforms like Salesforce and Zendesk, the potential for growth is immense. The recent $30 million Series B funding round underscores investor confidence in Mavenoid's ability to scale globally.
As Mavenoid continues to grow, future fundraising rounds seem likely to support its ambitious plans. However, the company will need to navigate challenges such as ensuring the accuracy of AI-guided tools and maintaining customer satisfaction. Integrating with a wide range of third-party platforms will also be crucial for sustained success.
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