Total amount raised
$124.9 Millions
Latest funding date
Location
Clarabridge has successfully raised funds through multiple rounds, culminating in its acquisition by Qualtrics for $1.1 billion. The company has attracted investments from notable investors, including Yuchun Lee and General Catalyst.
Keep reading to explore the intricacies of Clarabridge's fundraising journey and the investors backing this innovative platform.
What Is Clarabridge?
Clarabridge, founded in 2006, is a prominent player in the customer experience management industry. The company is headquartered in Reston, Virginia, and was established by Gene Sohn, Jurriaan Persyn, Justin Langseth, and Sid Banerjee.
Specializing in analytics, call center solutions, customer service, enterprise software, social media management, and text analytics, Clarabridge employs between 251 and 500 people. The platform aids businesses in enhancing customer interactions through advanced text analytics and robust engagement tools.
How Much Funding Has Clarabridge Raised?
- Series A
- Amount Raised: $3M
- Date: January 2006
- Lead Investors: Not publicly disclosed
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To establish the company's initial operations and develop its customer experience management platform.
- Series B
- Amount Raised: $7.2M
- Date: January 2007
- Lead Investors: Intersouth Partners
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To expand the company's product offerings and increase market reach.
- Series C
- Amount Raised: $12M
- Date: August 2008
- Lead Investors: Grotech Ventures
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To further develop the platform's capabilities and scale operations.
- Venture Round
- Amount Raised: $4.3M
- Date: April 2010
- Lead Investors: Not publicly disclosed
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To enhance the company's analytics tools and customer service solutions.
- Series D
- Amount Raised: $80M
- Date: September 2013
- Lead Investors: General Catalyst Partners, Summit Partners, Yuchun Lee
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To expand global operations, enhance product innovation, and grow the employee base.
- Debt Financing
- Amount Raised: $6M
- Date: April 2014
- Lead Investors: Not publicly disclosed
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To support ongoing operational expenses and strategic initiatives.
- Venture Round
- Amount Raised: $12.5M
- Date: September 2016
- Lead Investors: Not publicly disclosed
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To drive further growth and innovation in customer experience management.
Total Amount Raised: $125M. Current Valuation: Not publicly disclosed.
Key Investors
- General Catalyst Partners
- Details: General Catalyst Partners is a venture capital firm that invests in early-stage and growth-stage companies. Larry Bohn from General Catalyst Partners joined Clarabridge's board of directors.
- Investment Focus Areas: Technology, healthcare, consumer products
- Notable Investments: Airbnb, Stripe, Snap Inc.
- Summit Partners
- Details: Summit Partners is a global alternative investment firm that invests in growth equity, fixed income, and public equity opportunities. Tom Jennings from Summit Partners joined Clarabridge's board of directors.
- Investment Focus Areas: Technology, healthcare, financial services
- Notable Investments: Uber, Avast, Infor
- Yuchun Lee
- Details: Yuchun Lee is the founder of Unica, a company specializing in enterprise marketing management software. He joined Clarabridge as Chairman of the Board.
- Investment Focus Areas: Enterprise software, marketing technology
- Notable Investments: Known for founding Unica, which was acquired by IBM.
- Grotech Ventures
- Details: Grotech Ventures is a venture capital firm that invests in early-stage technology companies. They led Clarabridge's Series C round.
- Investment Focus Areas: Technology, software, healthcare
- Notable Investments: Not publicly disclosed.
- Intersouth Partners
- Details: Intersouth Partners is a venture capital firm that focuses on early-stage companies in the technology and life sciences sectors. They led Clarabridge's Series B round.
- Investment Focus Areas: Technology, life sciences
- Notable Investments: Not publicly disclosed.
What's Next for Clarabridge?
Clarabridge is poised to capitalize on the growing demand for Customer Experience Management (CEM) solutions. With a substantial $80 million investment, the company is set to expand its global operations, enhance product innovation, and grow its employee base. This financial backing underscores the significant opportunities available in the market.
Future fundraising opportunities seem promising, given the involvement of prominent investors like General Catalyst Partners and Summit Partners. These strategic expansions and innovations could attract further investments, bolstering Clarabridge's market position. However, the company may face challenges such as intense competition in the CEM market and the complexities of managing global expansion.
Use Clay to Get Funding Data
Sales professionals, leverage Clay’s platform to access comprehensive fundraising data on companies like Clarabridge and gather other critical business insights. Sign up for free to enhance your sales strategies and stay ahead in the competitive market.
