
Total amount raised
$64 Millions
Latest funding date
August, 2018

Location
Narvar has successfully raised significant funding over multiple rounds, attracting a diverse group of investors. The company focuses on enhancing the post-purchase experience for retailers, offering solutions that drive customer loyalty and operational efficiency.
Keep reading to explore the intricacies of Narvar's fundraising journey and the investors backing this innovative platform.
What Is Narvar?
Founded in 2012 by Amit Sharma, Narvar is headquartered in San Francisco, California. The company specializes in enhancing post-purchase experiences for retailers, offering solutions like order tracking, seamless returns, and proactive communications.
Narvar's platform aims to inspire long-term customer loyalty by providing intelligent personalization "Beyond Buy." Serving over 500 retailers, including major brands like Sephora and Home Depot, Narvar has established itself as a leader in the customer experience space.
With a team of 251-500 employees, Narvar continues to innovate and expand its offerings, helping retailers improve customer satisfaction and operational efficiency.
How Much Funding Has Narvar Raised?
- Seed Round
- Amount Raised: $2M
- Date: June 2014
- Lead Investors: Freestyle Capital
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To develop the initial product and establish a market presence.
- Series A
- Amount Raised: $10M
- Date: August 2015
- Lead Investors: Accel
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To scale operations and enhance the platform's capabilities.
- Series B
- Amount Raised: $22M
- Date: June 2016
- Lead Investors: Battery Ventures
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To expand the team and accelerate product development.
- Series C
- Amount Raised: $30M
- Date: August 2018
- Lead Investors: Accel
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To support international growth and refine technology.
- Venture Round
- Amount Raised: Not publicly disclosed
- Date: January 2021
- Lead Investors: Not publicly disclosed
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To continue scaling and enhancing the platform.
Total Amount Raised: $64M. Current Valuation: Not publicly disclosed.
Key Investors
- Accel
- Details: Accel is a venture capital firm that invests in early-stage and growth-stage technology companies. They have a global presence and a strong track record of backing successful startups.
- Investment Focus Areas: Technology, SaaS, Consumer Internet
- Notable Investments: Facebook, Dropbox, Slack
- Battery Ventures
- Details: Battery Ventures is a global investment firm that focuses on technology-driven companies across all stages of growth. They have been investing in innovative companies since 1983.
- Investment Focus Areas: Software, IT Infrastructure, Industrial Technology
- Notable Investments: Nutanix, Coupa, Glassdoor
- Salesforce Ventures
- Details: Salesforce Ventures is the investment arm of Salesforce, focusing on enterprise cloud companies. They aim to accelerate the growth of the next generation of enterprise technology.
- Investment Focus Areas: Enterprise Cloud, SaaS, AI
- Notable Investments: DocuSign, Twilio, Zoom
- Scale Venture Partners
- Details: Scale Venture Partners is a venture capital firm that invests in early-in-revenue technology companies. They focus on companies that are ready to scale their operations.
- Investment Focus Areas: SaaS, Cloud Infrastructure, Digital Health
- Notable Investments: Box, HubSpot, RingCentral
- Freestyle Capital
- Details: Freestyle Capital is an early-stage venture capital firm that invests in technology startups. They focus on providing hands-on support to help companies grow.
- Investment Focus Areas: SaaS, Marketplaces, Fintech
- Notable Investments: Patreon, Intercom, BetterUp
What's Next for Narvar?
As Narvar looks to the future, the opportunities for growth are vast. With plans to expand into Asia and Europe, the company aims to tap into new markets and refine its technology to better manage deliveries and returns for online orders. This expansion could significantly increase their market presence and customer base, leveraging their existing relationships with major retailers like Costco and Sephora.
Future fundraising seems likely as Narvar continues to scale. The recent $30 million funding round led by Accel underscores investor confidence, suggesting that additional rounds could be on the horizon to support their ambitious growth plans. However, challenges such as competition from other retail technology providers and navigating regulatory environments in new markets could pose hurdles. Ensuring the scalability and reliability of their technology will be crucial as they expand globally.
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