Total amount raised
$50 Millions
Latest funding date
Location
Planhat has successfully raised funds through a Series A round, with notable investors such as Elephant and Sprints Capital backing the company. The platform is designed to unify sales, service, and success teams, offering tools like Sales CRM Software, Professional Services Automation, and Customer Success Software.
Keep reading to explore the intricacies of Planhat's fundraising journey and the investors supporting this innovative customer platform.
What Is Planhat?
Planhat, founded in 2015, is headquartered in Stockholm, Sweden. The company operates in various industries, including analytics, B2B, CRM, customer service, enterprise software, information technology, and SaaS. It was established by Kaveh Rostampor and Niklas Skog.
With a team of 251-500 employees, Planhat offers a unified customer platform designed to enhance customer experience and maximize customer success. The platform is scalable and intuitive, serving a wide range of industries such as software, IT services, business services, healthcare & life sciences, and financial services.
How Much Funding Has Planhat Raised?
- Series A
- Amount Raised: $50M
- Date: April 2022
- Lead Investors: Sprints Capital, Elephant
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To address new challenges in the recurring economy and build a platform that centers business around customers.
Total Amount Raised: $50M. Current Valuation: Not publicly disclosed.
Key Investors
- Sprints Capital
- Details: Sprints Capital is a growth equity firm based in London. Over the last two decades, it has invested over €2 billion in more than 60 businesses.
- Investment Focus Areas: Technology-enabled companies, proven business models, strong market positions.
- Notable Investments: Hemnet, Intercom, Avito.
- Elephant
- Details: Elephant is a venture capital firm that focuses on enterprise software and consumer internet companies. The firm is known for its hands-on approach to scaling businesses.
- Investment Focus Areas: Enterprise software, consumer internet, SaaS.
- Notable Investments: Scopely, Allbirds, Wayfair.
What's Next for Planhat?
With $50 million in Series A funding, Planhat is poised to seize significant growth opportunities. The company plans to scale its operations, enhance its platform, and expand its market presence. This financial boost allows Planhat to invest in sales and marketing, previously limited by its bootstrapped approach, and to attract more customers globally.
Future fundraising rounds seem likely as Planhat continues to demonstrate its value in the recurring economy. The involvement of a growth equity firm like Sprints Capital suggests potential for further investment. However, the transition from a bootstrapped company to one with external investors may bring new pressures and expectations for rapid growth.
Challenges lie ahead, including competition from other customer success platforms and traditional CRMs adapting to the recurring economy. Planhat must continuously innovate to meet evolving customer needs and manage its rapid growth effectively. Despite these challenges, the company is well-positioned to capitalize on the growing demand for customer-centric business models.
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