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Jess Hertz is the Chief Operating Officer at Shopify. With a background in law and public service, she brings a distinctive combination of legal expertise and operational leadership to Shopify's continued growth.
Who is the COO of Shopify?
Before becoming Shopify's Chief Operating Officer, Jess Hertz built a career spanning law, government service, and corporate leadership. She earned her law degree from the University of Chicago Law School and went on to clerk for the United States Court of Appeals for the Second Circuit. She later served as White House Staff Secretary, a role that placed her at the center of executive operations and policy coordination. Prior to her appointment as COO, she served as General Counsel at Shopify, where she developed deep familiarity with the company's operations and strategic priorities.
Her background in law and public service has equipped her with the skills to lead at the highest levels of one of the world's most influential commerce platforms.
Work History
Here is a detailed look at Jess Hertz's work history:
- Shopify - Chief Operating Officer (October 2025 to Present)
- Shopify - General Counsel (October 2021 to October 2025)
- The White House - White House Staff Secretary (January 2021 to October 2021)
- United States Court of Appeals for the Second Circuit - Law Clerk (August 2007 to August 2008)
Education History
Jess Hertz studied law at the University of Chicago Law School, where she built the legal foundation that would underpin her career across government, the judiciary, and the private sector.
When did Jess Hertz join Shopify?
Jess Hertz assumed the role of Chief Operating Officer at Shopify in October 2025. Prior to this appointment, she had already been a key member of Shopify's leadership team, serving as General Counsel since October 2021. Her transition to COO reflects the depth of experience and institutional knowledge she developed during her tenure at the company.
