The leadership team at Uniphore is the driving force behind the company's strategic direction and key decision-making. They are committed to aligning every move with the company's mission, ensuring that each step taken fosters innovation and growth.
Bringing together expertise from various fields, this team excels in driving operational excellence and promoting a culture of collaboration. Their diverse backgrounds and unified vision make them uniquely equipped to navigate the complexities of the tech landscape.
1) Stephane Berthier
Stephane Berthier serves as the Chief Financial Officer at Uniphore, where he oversees the company's financial strategy and operations. His role involves managing financial planning, risk management, and ensuring fiscal health.
Since joining Uniphore in 2021, Berthier has been instrumental in optimizing financial processes and driving cost-efficiency. He has also played a key role in securing funding and supporting the company's growth initiatives.
Berthier's extensive background includes nearly two decades at PwC, where he was a Partner. He holds both a Master's and Bachelor's degree in Accounting and Finance from Université Jean Moulin (Lyon III), bringing a wealth of expertise to Uniphore. For more details, visit Uniphore CFO.
2) Umesh Sachdev
Umesh Sachdev serves as the Co-Founder, CEO, and Director at Uniphore, where he is responsible for the company's overall strategic direction and growth. His main areas of expertise include artificial intelligence and speech recognition technologies.
Since co-founding Uniphore in 2008, Sachdev has been pivotal in driving innovation and expanding the company's global footprint. He also chairs the US-India Strategic Partnership Forum's Startup Connect and serves on the board of RTBI (IITM's Rural Technology and Business Incubator).
Sachdev's leadership has significantly impacted Uniphore, positioning it as a leader in AI-driven customer service solutions. For more details, visit Uniphore CEO.
3) Annie Weckesser
Annie Weckesser, the Chief Marketing Officer at Uniphore, is responsible for overseeing the company's global marketing strategies and initiatives. She has significantly contributed to enhancing Uniphore's brand presence and driving customer engagement.
Weckesser's career spans various high-profile roles, including positions at Cisco and NIO, where she honed her expertise in corporate communications and executive communications. Her extensive background in marketing and communications has been instrumental in shaping Uniphore's market positioning.
In addition to her marketing responsibilities, Weckesser manages a diverse team and leads several key initiatives aimed at fostering innovation and growth. Her leadership has been pivotal in aligning the company's marketing efforts with its overall strategic goals.
4) Ritesh Idnani
Ritesh Idnani serves as the Chief Revenue Officer at Uniphore, where he is responsible for driving the company's revenue growth and overseeing sales strategies. His areas of expertise include revenue optimization, strategic planning, and market expansion.
Idnani's extensive professional background includes leadership roles at Firstsource, Tech Mahindra, and Infosys, among others. He has successfully led various teams and projects, contributing significantly to the growth and success of the organizations he has been part of.
5) Balaji Raghavan
Balaji Raghavan serves as the Chief Technology Officer at Uniphore, where he oversees the company's technological strategy and innovation. His role involves leading the Advanced Technology group and driving the development of cutting-edge AI and speech recognition solutions.
Raghavan's extensive career includes leadership roles at Lyft and Google, where he contributed to significant engineering advancements. He co-founded FinitePaths Inc., which was later acquired by Lyft, and has advised various startups, showcasing his expertise in engineering and technology leadership.
6) Stephanie Garcia
Stephanie Garcia serves as the Chief People Officer at Uniphore, where she is responsible for overseeing the company's human resources strategy and initiatives. Her expertise lies in talent acquisition, employee engagement, and organizational development.
Garcia's extensive career includes leadership roles at 8x8, Real Chemistry, and Postmates Inc., where she significantly contributed to HR operations and talent management. She has also held key positions at PayPal and Salesforce, showcasing her skills in global talent acquisition and HR business partnering.
7) Curt Hill
Curt Hill serves as the Chief Transformation Officer at Uniphore, where he focuses on driving organizational change and implementing strategic initiatives. His main areas of expertise include customer assurance, corporate quality, and technical services.
Hill's career journey includes significant roles at Cisco, where he served as Senior Vice President of Customer Assurance and Vice President of Technical Services. Since joining Uniphore, he has been instrumental in leading transformation projects and enhancing service delivery, contributing to the company's overall growth and success.
8) Ravi Saraogi
Ravi Saraogi is the Co-Founder and President, APAC, at Uniphore, where he focuses on expanding the company's presence in the Asia-Pacific region. His areas of expertise include business development, strategic planning, and operational management.
Before co-founding Uniphore in 2008, Saraogi was a Project Associate at TeNet and a member of the Mobile Payment Forum of India. He holds a B.Tech in Information Technology from Jaypee University of Information Technology and has been instrumental in driving key initiatives and projects at Uniphore.
9) Sylvain Tremblay
Sylvain Tremblay serves as the EVP, Video AI Business at Uniphore, where he is responsible for overseeing the development and implementation of video AI solutions. His key skills include strategic planning, business development, and operational management.
With a background that spans leadership roles at Cisco and Nortel, Tremblay brings extensive expertise in sales and customer success. At Uniphore, he has been instrumental in driving innovation and leading teams focused on enhancing video AI capabilities.
10) Vinod Muthukrishnan
Vinod Muthukrishnan serves as the Chief Customer Officer at Uniphore, where he is responsible for overseeing customer success and ensuring optimal client experiences. His role involves driving customer-centric strategies and fostering long-term relationships to enhance customer satisfaction and loyalty.
With a rich professional background that includes leadership roles at Cisco and co-founding Cloudcherry, Muthukrishnan brings extensive expertise in customer analytics and business development. His significant contributions at Uniphore include streamlining customer operations and implementing innovative solutions to meet evolving client needs.
Uniphore Org Chart
At the top of Uniphore's organizational chart is Umesh Sachdev, the Co-Founder, CEO, and Director, who sets the strategic direction and oversees the company's growth. Reporting directly to him are key executives including Stephane Berthier, the Chief Financial Officer, and Annie Weckesser, the Chief Marketing Officer, who manage financial strategy and global marketing initiatives, respectively.
Supporting the CEO's vision, Ritesh Idnani, the Chief Revenue Officer, and Balaji Raghavan, the Chief Technology Officer, drive revenue growth and technological innovation. Additionally, Stephanie Garcia, the Chief People Officer, and Curt Hill, the Chief Transformation Officer, focus on talent management and organizational change, ensuring alignment with Uniphore's mission and values. Ravi Saraogi, Co-Founder and President, APAC, and Sylvain Tremblay, EVP, Video AI Business, further expand the company's global footprint and enhance its AI capabilities, while Vinod Muthukrishnan, the Chief Customer Officer, ensures exceptional customer experiences.