The leadership team at Dynatrace is the driving force behind the company's strategic direction and key decision-making. They are committed to aligning every choice with the company's mission, ensuring that innovation and growth are always at the forefront.
Bringing together expertise from various fields, this team excels in fostering a culture of operational excellence and collaboration. Their diverse backgrounds and unified vision make Dynatrace a leader in its industry, continuously pushing the boundaries of what's possible.
1) Laura Heisman
Laura Heisman, the Chief Marketing Officer at Dynatrace, is responsible for driving the company's global marketing strategy and enhancing brand visibility. She plays a crucial role in aligning marketing efforts with Dynatrace's overall business objectives.
Since joining Dynatrace, Heisman has spearheaded several successful marketing campaigns, significantly boosting the company's market presence. Her strategic initiatives have been instrumental in positioning Dynatrace as a leader in the industry.
Heisman's extensive background includes leadership roles at VMware, GitHub, and Citrix, where she honed her skills in communications and corporate marketing. With a Bachelor of Arts in Speech Communications from San Diego State University, she brings a wealth of experience and expertise to Dynatrace. For more details, visit her profile.
2) Jim Benson
Jim Benson serves as the Chief Financial Officer at Dynatrace, where he oversees the company's financial strategy and operations. His expertise in financial planning and analysis ensures that Dynatrace maintains its strong financial health and continues to grow.
Benson's professional journey includes significant roles at Akamai Technologies and Hewlett Packard Enterprise, where he honed his skills in finance and corporate leadership. He has also served on the boards of Xplor, Grange Insurance, and Temenos, bringing a wealth of experience to his current role.
At Dynatrace, Benson's strategic initiatives and financial acumen have been instrumental in driving the company's success. For more details, visit his profile.
3) Rick McConnell
Rick McConnell, the Chief Executive Officer and Director at Dynatrace, is responsible for steering the company's strategic vision and operational execution. His leadership has been pivotal in driving innovation and ensuring sustained growth.
McConnell's career spans several high-profile roles, including President and GM positions at Akamai Technologies and executive roles at Cisco Systems and Latitude Communications. His extensive experience in product development and sales has equipped him with specialized skills that are crucial for Dynatrace's success.
At Dynatrace, McConnell oversees various teams and initiatives aimed at enhancing the company's market position and technological advancements. For more details, visit his profile.
4) Dan Zugelder
Dan Zugelder, the Chief Revenue Officer at Dynatrace, is responsible for driving the company's revenue growth and overseeing global sales strategies. His expertise in sales and revenue management ensures that Dynatrace continues to expand its market presence and achieve its financial goals.
Before joining Dynatrace, Zugelder held several senior leadership roles at VMware and EMC, where he successfully led global sales teams and managed key accounts. His extensive experience in the tech industry and proven track record of success make him a valuable asset to the Dynatrace leadership team.
5) Matthias Dollentz-Scharer
Matthias Dollentz-Scharer serves as the Chief Customer Officer at Dynatrace, where he is responsible for ensuring customer satisfaction and driving customer-centric strategies. His unique contributions include leading initiatives that enhance customer engagement and loyalty, making Dynatrace a trusted partner for its clients.
With a career spanning various leadership roles, Dollentz-Scharer has held positions such as SVP Business Operations and General Manager at Dynatrace, as well as General Manager Central Europe at Planon. His extensive experience and expertise in business operations and customer management have been instrumental in his success at Dynatrace.
6) Nicole Fitzpatrick
Nicole Fitzpatrick serves as the Chief Legal Officer and Secretary at Dynatrace, where she oversees the company's legal strategies and compliance initiatives. Her expertise in corporate law and governance ensures that Dynatrace operates within legal frameworks while supporting its business objectives.
Fitzpatrick's career includes significant roles at Akamai Technologies and prominent law firms, where she honed her skills in legal counsel and environmental, social, and governance (ESG) matters. Her extensive experience and leadership in legal affairs make her a valuable asset to the Dynatrace leadership team.
7) Shawn White
Shawn White serves as the Senior Vice President of Global Customer Experience & Renewals at Dynatrace, where he focuses on enhancing customer satisfaction and driving renewal rates. His expertise lies in customer experience management, digital transformation, and cloud operations.
White's career journey includes significant roles at Keynote Systems, where he progressed from Technical Support Engineer to Executive Vice President of Service Delivery. At Dynatrace, he has led various initiatives to improve digital experiences and customer success, significantly contributing to the company's growth and customer retention.
8) Bernd Greifeneder
Bernd Greifeneder, the Chief Technology Officer and Founder at Dynatrace, is a visionary leader with extensive expertise in software architecture and technology innovation. He has been instrumental in driving the company's technological advancements and overseeing key engineering projects.
Greifeneder's career includes significant roles at Segue Software Inc. and Compuware, where he honed his skills in software development and project management. His academic background in Computer Science from Johannes Kepler Universität Linz further solidifies his technical prowess and leadership capabilities.
9) Noelle Faris
Noelle Faris, the Vice President of Investor Relations at Dynatrace, is responsible for managing the company's relationships with investors and analysts. Her key skills include financial analysis, strategic communication, and investor engagement, which are crucial for maintaining Dynatrace's strong market presence.
Faris's extensive background includes leadership roles at PTC and Akamai Technologies, where she honed her expertise in investor relations and financial strategy. At Dynatrace, she has been instrumental in driving initiatives that enhance investor confidence and support the company's growth objectives.
10) Colleen Kozak
Colleen Kozak, the Chief Transformation Officer at Dynatrace, is responsible for driving the company's transformation initiatives and ensuring alignment with strategic goals. Her role involves overseeing key projects that enhance operational efficiency and support Dynatrace's growth objectives.
With a robust background in strategy and operations from her tenure at Akamai Technologies and Accenture, Kozak brings a wealth of experience to her current role. Her expertise in management consulting and product operations has been instrumental in leading successful transformation efforts at Dynatrace.
Dynatrace Org Chart
At the top of Dynatrace's organizational chart is Rick McConnell, the Chief Executive Officer and Director, who oversees the company's strategic vision and operational execution. Reporting directly to him are key executives including Jim Benson, the Chief Financial Officer, and Laura Heisman, the Chief Marketing Officer, who ensure financial health and brand visibility, respectively.
Supporting the CEO's vision, Dan Zugelder, the Chief Revenue Officer, and Matthias Dollentz-Scharer, the Chief Customer Officer, collaborate closely to drive revenue growth and customer satisfaction. Additionally, Nicole Fitzpatrick, the Chief Legal Officer, ensures legal compliance, while Bernd Greifeneder, the Chief Technology Officer, leads technological innovation, aligning with Dynatrace's mission and values.