🎯 Mastering Lead Scoring in Clay: Turning Data into Actionable Insights

Note: this lesson also appears in Clay 101, so feel free to skim or skip if you've already seen it somewhere else

‍In the fast-paced world of sales and marketing, not all leads are created equal. At Clay, we understand the importance of prioritizing your efforts to maximize efficiency and results. That's why we've developed a powerful lead scoring system that helps you focus on the most promising prospects. Let's dive into how you can leverage Clay's capabilities to create a robust lead scoring model.

🧩 Starting with the End in Mind

The key to effective lead scoring is to begin with your goals clearly defined. In our example, we're using three primary criteria to evaluate leads:

1. Company Headcount: Larger companies receive higher scores, as they might be priority targets for your sales team.
2. Industry: Certain industries (like software, venture capital, marketing agencies, and recruiting firms) are given higher priority based on their fit with your product or service.
3. Seniority: More senior individuals are scored higher due to their decision-making power and influence within their organizations.

🔍 Building the Data Foundation

Often, you'll start with limited information from inbound leads - perhaps just a name, email, company name, and title. The challenge lies in enriching this data to support your scoring model. Here's how we approach this in Clay:

1. Find the "corner pieces" of your data puzzle:some text
   • For companies: websites and LinkedIn URLs
   • For individuals: names, email domains, and LinkedIn profile URLs
2. Use Clay's reverse waterfall enrichment on emails to find LinkedIn profile URLs.
3. Employ Claygent to scrape the web for missing profile URLs.
4. Enrich personal data using the LinkedIn URLs.
5. Extract company domains from LinkedIn profiles.
6. Use company enrichment to gather industry information.
7. Leverage Claygent again to find missing company domains based on company names.
8. Use the final domain list to enrich headcount information.

🧠 Leveraging AI for Seniority Categorization

Job titles can vary widely, making them difficult to use directly in a scoring algorithm. To solve this, we use a simple AI prompt to categorize titles into four buckets:

1. Junior Individual Contributors (ICs)
2. Managers
3. Directors and VPs
4. C-suite executives and Founders

This standardization allows for consistent scoring based on seniority.

🔢 Implementing the Scoring Algorithm

With all the necessary data in place, we can now implement our lead scoring algorithm. In Clay, this involves creating a final lead score column that combines scores from our three criteria:

1. Headcount:
   • 0-500 employees: 0 points
   • 500-5,000: 1 point
   • 5,000-10,000: 2 points
   • 10,000+: 3 points
2. Seniority:
   • ICs: 0 points
   • Managers: 1 point
   • Directors/VPs: 2 points
   • C-suite/Founders: 3 points
3. Industry:
   • Recruiting: 1 point
   • Venture Capital: 2 points
   • Advertising: 3 points
   • Software: 4 points

🚀 Putting Your Scores to Work

Once you've calculated your lead scores, you can start prioritizing your sales and marketing efforts:

• High-scoring leads (6-7 points or higher): These are your top priorities. Consider personalized follow-ups and direct contact from your sales team.
• Mid-scoring leads: These might warrant a mix of personal outreach and automated nurturing.
• Low-scoring leads: While not top priority, these leads could still be valuable. Consider sending them product-led growth (PLG) resources or inviting them to provide more information to potentially increase their score.

💡 The Power of Adaptive Scoring

Remember, lead scoring is not a set-it-and-forget-it process. As your business evolves and you gather more data on what makes a lead truly valuable, don't hesitate to adjust your scoring criteria. Clay's flexible system allows you to easily modify your scoring model as needed.

By implementing this lead scoring system in Clay, you're not just organizing data - you're creating a dynamic tool that helps your team focus on the leads most likely to convert. This targeted approach can significantly improve your conversion rates, reduce wasted effort, and ultimately drive more revenue for your business.

Happy scoring, and here's to closing more deals with Clay!