How Much Did GupShup Raise? Funding & Key Investors

Date
March 25, 2025
GupShup

Total amount raised

$484.1 Millions

Latest funding date

GupShup

Location

Title

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GupShup has successfully raised significant funding across multiple rounds, including a Series F round. The company specializes in a conversational messaging platform designed to automate business conversations.

Keep reading to explore the intricacies of GupShup's fundraising journey and the investors backing this innovative platform.

What Is GupShup?

GupShup, founded in 2004 by Beerud Sheth and Rakesh Mathur, is headquartered in San Francisco, California. The company specializes in a conversational messaging platform that automates business conversations, enabling users to communicate and share short messages both privately and publicly.

GupShup's platform handles over 4 billion messages per month and has delivered more than 150 billion messages in total. The company offers a range of products and services, including Conversational Marketing, Conversational Commerce, and Conversational Support, among others.

With a workforce of 1001-5000 employees, GupShup continues to innovate in the field of conversational engagement, providing tools that help businesses enhance customer interactions across various channels.

How Much Funding Has GupShup Raised?

  1. Series A
    • Amount Raised: $1.1M
    • Date: June 2005
    • Lead Investors: Not publicly disclosed
    • Valuation at Round: Not publicly disclosed
    • Motivation Behind the Round: To kickstart the development of their conversational messaging platform.
  2. Series B
    • Amount Raised: $10M
    • Date: December 2006
    • Lead Investors: Not publicly disclosed
    • Valuation at Round: Not publicly disclosed
    • Motivation Behind the Round: To expand the platform's capabilities and market reach.
  3. Series C
    • Amount Raised: $11M
    • Date: October 2008
    • Lead Investors: CRV, Helion Venture Partners
    • Valuation at Round: Not publicly disclosed
    • Motivation Behind the Round: To scale operations and enhance product offerings.
  4. Series D
    • Amount Raised: $12M
    • Date: March 2010
    • Lead Investors: Globespan Capital Partners
    • Valuation at Round: Not publicly disclosed
    • Motivation Behind the Round: To further develop the platform and increase market penetration.
  5. Series E
    • Amount Raised: $10M
    • Date: August 2011
    • Lead Investors: Tenaya Capital
    • Valuation at Round: Not publicly disclosed
    • Motivation Behind the Round: To support growth and expand into new markets.
  6. Venture Round
    • Amount Raised: Not publicly disclosed
    • Date: January 2021
    • Lead Investors: Not publicly disclosed
    • Valuation at Round: Not publicly disclosed
    • Motivation Behind the Round: To prepare for the upcoming Series F funding rounds.
  7. Series F
    • Amount Raised: $100M
    • Date: April 2021
    • Lead Investors: Tiger Global Management
    • Valuation at Round: $1.4 billion
    • Motivation Behind the Round: To expand product innovation and market reach.
  8. Series F
    • Amount Raised: $240M
    • Date: July 2021
    • Lead Investors: Not publicly disclosed
    • Valuation at Round: Not publicly disclosed
    • Motivation Behind the Round: To continue executing GupShup's vision and explore M&A opportunities.
  9. Series F
    • Amount Raised: $100M
    • Date: May 2022
    • Lead Investors: Tiger Global Management
    • Valuation at Round: Not publicly disclosed
    • Motivation Behind the Round: To further enhance the platform and expand globally.

Total Amount Raised: $584.1M. Current Valuation: $1.4 billion.

Key Investors

  • Tiger Global Management
    • Details: Tiger Global Management is a global investment firm that focuses on private and public companies in the technology, internet, software, consumer, and financial technology sectors. Founded in 2001, the firm has a strong track record of backing high-growth companies.
    • Investment Focus Areas: Technology, Internet, Software, Consumer, Financial Technology
    • Notable Investments: Facebook, LinkedIn, Spotify
  • Fidelity Management and Research Company LLC
    • Details: Fidelity Management and Research Company LLC is a multinational financial services corporation known for its investment management and financial planning services. It manages a broad range of sectors, including technology, healthcare, and financial services.
    • Investment Focus Areas: Technology, Healthcare, Financial Services
    • Notable Investments: Facebook, Uber, Alibaba
  • Think Investments
    • Details: Think Investments is an investment firm that focuses on long-term investments in public and private companies. The firm aims to identify high-growth opportunities across various sectors.
    • Investment Focus Areas: Technology, Consumer Sectors
    • Notable Investments: Not publicly disclosed
  • Malabar Investments
    • Details: Malabar Investments focuses on long-term investments in high-quality public and private companies, primarily in India. The firm is known for its strategic approach to identifying growth opportunities.
    • Investment Focus Areas: Public and Private Companies, Long-term Investments
    • Notable Investments: Not publicly disclosed
  • Neuberger Berman Investment Advisers LLC
    • Details: Neuberger Berman Investment Advisers LLC is an investment management firm that offers a range of investment solutions across various sectors. The firm manages assets for institutions and individuals worldwide.
    • Investment Focus Areas: Technology, Healthcare, Financial Services
    • Notable Investments: Not publicly disclosed

What's Next for GupShup?

GupShup stands at the cusp of significant opportunities, driven by the rising importance of digital commerce and AI-powered conversational messaging. With recent funding, the company is poised to innovate its product offerings and expand its market presence in mobile-first economies. This growth potential is vast, given the increasing demand for seamless customer interactions across various messaging platforms.

Future fundraising seems likely as GupShup continues to explore mergers and acquisitions to broaden its business scope. However, challenges such as integrating new executive hires and managing rapid growth could test the company's resilience. Navigating competitive pressures in the digital commerce sector will also be crucial for sustained success.

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