Total amount raised
$1.1 Billion
Latest funding date
06/01/2022
Location
Title
Invoca has successfully raised significant funding over multiple rounds, positioning itself as a key player in the AI-powered conversation analytics space. The platform offers advanced solutions for call tracking, revenue optimization, and customer interaction management.
Keep reading to explore the intricacies of Invoca's fundraising journey and the investors backing this innovative platform.
What Is Invoca?
Invoca, founded in 2008, is headquartered in Santa Barbara, California. The company was established by Jason Spievak, Colin Kelley, and Robert Duva.
Specializing in AI-powered conversation analytics, Invoca connects online marketing efforts with offline revenue. Their platform optimizes marketing spend, improves conversions, and enhances call handling.
With a dedicated team of over 200 employees, Invoca continues to innovate in the field of customer interaction management and revenue optimization.
How Much Funding Has Invoca Raised?
- Amount Raised: $83 million Date: June 14, 2022 Lead Investors: Silver Lake Waterman Valuation at Round: $1.1 billion post-money Motivation Behind the Round: To support product development focused on Invoca's contact center offerings, international expansion, and potential acquisitions.
- Amount Raised: $56 million Date: October 2019 Lead Investors: Upfront Ventures Valuation at Round: Not publicly disclosed Motivation Behind the Round: To enhance AI capabilities and expand the customer base.
- Amount Raised: $30 million Date: March 2017 Lead Investors: Accel Valuation at Round: Not publicly disclosed Motivation Behind the Round: To bring phone calls into the marketing cloud and improve call tracking technology.
Total Amount Raised: $169 million
Current Valuation: $1.1 billion
Key Investors
- Silver Lake Waterman
- Details: Silver Lake Waterman is a growth capital fund within Silver Lake, a global leader in technology investing. They provide flexible capital to later-stage growth companies.
- Investment Focus Areas: Technology, growth-stage companies.
- Notable Investments: Not publicly disclosed.
- Upfront Ventures
- Details: Upfront Ventures is a venture capital firm based in Los Angeles, known for investing in early and growth-stage companies. They have a strong presence in the tech industry.
- Investment Focus Areas: Technology, consumer products, enterprise software.
- Notable Investments: Bird, Ring, TrueCar.
- Accel
- Details: Accel is a global venture capital firm that invests in early-stage and growth-stage technology companies. They have a history of backing some of the most successful tech startups.
- Investment Focus Areas: Technology, internet, software.
- Notable Investments: Facebook, Dropbox, Slack.
- H.I.G. Capital
- Details: H.I.G. Capital is a global private equity and alternative assets investment firm with over $45 billion of equity capital under management. They focus on providing capital to small and mid-sized companies.
- Investment Focus Areas: Technology, healthcare, industrials.
- Notable Investments: Not publicly disclosed.
What's Next for Invoca?
Invoca stands at the cusp of significant growth, driven by the burgeoning global contact center software market, projected to reach $149.58 billion by 2030. The company aims to leverage AI-powered tools to enhance customer experiences and optimize contact center operations, positioning itself to capture a substantial share of this expanding market.
Future fundraising opportunities appear promising, given Invoca's recent $83 million round and its ambitious plans for international expansion and product development. However, the company may face challenges such as labor shortages in call centers and the technical complexities of speech recognition, which could impact its growth trajectory.
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