Total amount raised
$861.6 Millions
Latest funding date
Location
Five9 has successfully raised significant capital through multiple funding rounds, including a recent Post-IPO Debt round. The company has attracted a diverse group of investors, such as Oaktree Specialty Lending Corp. and City National Bank.
Keep reading to explore the intricacies of Five9's fundraising journey and the investors backing this innovative platform.
What Is Five9?
Founded in 2001, Five9 is a cloud-based call center software company headquartered in San Ramon, California. The company was established by Gus Laredo, James Southworth, John Sung Kim, and Ray Soto.
Five9 specializes in providing businesses with scalable and secure cloud contact center software designed to enhance customer experiences and boost agent productivity. Their solutions include tools for intelligent cloud contact centers, workflow automation, and AI-driven customer interactions.
With a workforce of between 1001 and 5000 employees, Five9 continues to innovate in the enterprise contact center market, facilitating approximately three billion customer interactions annually.
How Much Funding Has Five9 Raised?
- Seed Round
- Amount Raised: Not publicly disclosed
- Date: March 2001
- Lead Investors: Not publicly disclosed
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To kickstart the company's operations and initial product development.
- Series A
- Amount Raised: $5M
- Date: April 2004
- Lead Investors: Hummer Winblad Venture Partners
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To expand the development team and accelerate product innovation.
- Series B
- Amount Raised: $12M
- Date: May 2005
- Lead Investors: Partech
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To scale the business and enhance market reach.
- Venture Round
- Amount Raised: $12M
- Date: March 2008
- Lead Investors: Not publicly disclosed
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To support growth and further product development.
- Series C
- Amount Raised: $8.6M
- Date: January 2011
- Lead Investors: Adams Street Partners
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To enhance technology infrastructure and expand customer base.
- Venture Round
- Amount Raised: $12M
- Date: April 2012
- Lead Investors: Adams Street Partners
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To drive innovation and improve service offerings.
- Series D
- Amount Raised: $22M
- Date: May 2013
- Lead Investors: Sapphire Ventures
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To expand market presence and invest in new technologies.
- Debt Financing
- Amount Raised: $12.5M
- Date: May 2013
- Lead Investors: Not publicly disclosed
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To support operational expenses and growth initiatives.
- Debt Financing
- Amount Raised: $30M
- Date: March 2014
- Lead Investors: Oaktree Specialty Lending Corp.
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To strengthen financial stability and fund strategic projects.
- Post-IPO Debt
- Amount Raised: $747.5M
- Date: February 2024
- Lead Investors: Not publicly disclosed
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To fuel expansion and enhance product offerings.
In total, Five9 has raised $871.6M. The current valuation is Not publicly disclosed.
Key Investors
- Oaktree Specialty Lending Corp.
- Details: Oaktree Specialty Lending Corp. is a specialty finance company that provides customized capital solutions to middle-market companies. They focus on offering flexible and innovative financing options to help businesses grow and succeed.
- Investment Focus Areas: Middle-market companies, financial services, healthcare.
- Notable Investments: Not publicly disclosed.
- Sapphire Ventures
- Details: Sapphire Ventures is a venture capital firm that partners with visionary teams and venture funds to build companies of consequence. They leverage their extensive network and resources to support the growth of their portfolio companies.
- Investment Focus Areas: Enterprise technology, consumer technology, fintech.
- Notable Investments: Box, LinkedIn, Square.
- Adams Street Partners
- Details: Adams Street Partners is a global private markets investment manager with a focus on private equity and credit investments. They have a long history of partnering with innovative companies and providing strategic support.
- Investment Focus Areas: Private equity, venture capital, credit.
- Notable Investments: Not publicly disclosed.
- Partech
- Details: Partech is a global investment firm that supports entrepreneurs at all stages of their development. They provide capital and strategic guidance to help companies scale and achieve their full potential.
- Investment Focus Areas: Software, digital services, healthtech.
- Notable Investments: Not publicly disclosed.
- Hummer Winblad Venture Partners
- Details: Hummer Winblad Venture Partners is a venture capital firm that focuses on early-stage software companies. They have a strong track record of investing in and supporting innovative technology startups.
- Investment Focus Areas: Software, enterprise technology, cloud computing.
- Notable Investments: Not publicly disclosed.
What's Next for Five9?
As Five9 looks to the future, the company is poised to capitalize on the growing demand for AI-driven customer service solutions. With advancements in AI and cloud computing, Five9 has the opportunity to expand its market presence significantly. The potential for growth is immense, given the increasing reliance on digital customer interactions across various industries.
Future fundraising efforts could be driven by the need to scale operations and invest in cutting-edge technologies. However, challenges such as staying ahead of rapid technological changes and navigating regulatory landscapes may pose hurdles. Despite these challenges, Five9's strategic focus on innovation and customer-centric solutions positions it well for continued success.
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