Buying criteria are the common attributes or factors that customers consider when choosing one product or service over another. These criteria, also known as key purchasing criteria, typically include factors like price, speed of delivery, service quality, origin, and more.
Identifying buying criteria is crucial for understanding customer priorities and tailoring offerings to meet their needs. Methods to uncover these criteria include:
To develop effective buying criteria that resonate with customers:
Buying criteria and selling points are two sides of the same coin, representing the customer's perspective and the seller's perspective, respectively. Buying criteria are the factors or attributes considered by customers when making a purchasing decision, such as price, quality, and delivery speed.
On the other hand, selling points are the features or benefits that a seller emphasizes to make their product or service more attractive to potential buyers, addressing the identified buying criteria.
Properly addressing buying criteria can profoundly impact a sales strategy by:
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