Gong integration overview

With Gong, you can obtain Gong call and flow data of your prospects.

Setting up the Gong integration

To connect your Gong account to Clay:

1. In your Clay table, click Add enrichment and search for Gong.
2. Under Integrations, select one of the Gong actions.
3. Within the settings side panel, you will be asked to Select Gong account.
   • To connect your Gong account, click Add account and go through authentication.

Using the Gong integrationAction Get call detailsUse this action to retrieve the information about a Gong call.Inputs

• Gong Call ID: Enter the Gong Call ID of transcript you want to retrieve.
• Details to pull: Select the details you want to pull from the call.

Action Get call transcriptUse this action to retrieve the transcript of a Gong call.Inputs

• Gong Call ID: Enter the Gong Call ID of transcript you want to retrieve.
• Combine transcript text: By default, the transcript is returned as a list of messages. To merge the result into a single text block, enable this option.

Action Add Prospect to FlowUse this action to add a prospect to a Gong Engage flow.Inputs

• Prospect Owner email: Email of the Gong Engage user who owns the flow instance. Once this is selected, you'll be able to assign the prospect.
• Flow ID: ID of the Gong Engage flow you want to add the prospect to.
• CRM Prospect ID: This is the CRM ID of the prospect you want to add to the flow (Hubspot, Salesforce, etc.). For this to work properly, you must have the CRM connected to your Gong account.

Action Get Assigned Flows for ProspectUse this action to retrieve the Gong Engage flows assigned to a prospect.Inputs

• CRM Prospect ID: This is the CRM ID of the prospect you want to add to the flow (Hubspot, Salesforce, etc.). For this to work properly, you must have the CRM connected to your Gong account.

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